Privacy Policy

madfōa Ltd ("madfoa", "we", "our", or "us") respects your privacy and is committed to protecting personal and business information processed through the madfōa platform.

This Privacy Policy explains how we collect, use, store, and disclose information when merchants access or use madfōa's website, mobile application, APIs, software, and related services.

madfōa may collect information including:

• Merchant business name
• Merchant contact name
• Email address
• Phone number
• Billing and invoice information
• Transaction references and payment status
• Customer billing information submitted by merchants where applicable
• Device, browser, IP address, and usage analytics
• Technical logs required to operate and secure the platform

madfōa uses collected information to:

• provide and maintain the Services;
• generate invoices, payment requests, and billing workflows;
• monitor transaction and payment status;
• communicate with merchants;
• improve platform performance and user experience;
• prevent fraud, abuse, and security incidents;
• comply with legal and operational obligations.

madfōa respects the ownership of Merchant customer information.

madfōa will not sell, rent, transfer, or intentionally use Merchant customer information for independent marketing, solicitation, or commercial purposes unrelated to providing the Services, unless the Merchant has expressly authorized such use or such use is required by applicable law.

The Merchant represents and warrants that it has all necessary rights, permissions, and legal authority to provide customer information to madfōa and to instruct madfōa to process such information for the purpose of providing the Services.

The Merchant is responsible for obtaining any required consents from its customers where applicable.

madfōa integrates with third-party payment providers and related service providers, including eFawateercom and connected financial institutions.

Information may be shared with these providers only as necessary to enable payment-related functionality or deliver the Services.

madfōa does not control the privacy practices of third-party providers, and merchants may also be subject to those providers' own privacy policies and terms.

madfōa retains data only for as long as reasonably necessary to provide the Services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

madfōa applies reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no internet-based system can be guaranteed completely secure.

Merchants may request access to, correction of, or deletion of certain account information held by madfōa, subject to legal, contractual, operational, and security requirements.

madfōa may use cookies, analytics tools, and similar technologies to improve functionality, performance, and user experience across the platform and website.

madfōa may update this Privacy Policy from time to time.

Updated versions become effective upon publication through the platform or website. Continued use of the Services after publication constitutes acceptance of the updated policy.